Help Desk
We have qualified friendly technicians on standby
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Testimonials
I just wanted to drop you and all your staff a quick line to thank you for all your very professional assistance over the last year. As you would be aware we deal with many contractors in varying different industries, but I can assure you that your company and its staff stand head and shoulders above the crowd.
Prompt service, friendly and highly qualified staff that actually solve problems quickly, and a book keeper who chases accounts faster than a speeding bullet !!!
We are as you may now be aware VERY HAPPY CLIENTS."
“I just wanted to drop you a quick line to say THANK YOU to your technicians... They did a great job in assisting us to get operational again. To turn everything off at 9am move location and have the business up and running before 5pm was a great feat to all concerned. Please pass on my thanks to your staff for a job well done.”
Peter Sissons FAIM
SISSONS ESTATE AGENTS
REIA. National Small Agency of the year 2009, 2008
REIQ. Queensland Small Agency of the Year 2009 & 2008
REIQ. Queensland Agency of the Year 2003, 2001 & 1999
I have worked with Rampant for ongoing service and upgrades. In all cases, my issues and concerns were addressed, problems were rectified, and tasks were completed in a timely and professional manner. The personalised service I received places Rampant at the top of my list of service companies with which I do business. I have recommended the services of Rampant on several occasions and will continue to do so without hesitation."
Andrew Warton
BRYAN BYRT FORD
Award winner 2006: Australia's FORD Dealer Nr.1
“Thank you for your excellent service and close attention to our requests during the difficult period of our trying to open an office in record time! I think we've managed to achieve what we set out to do with the minimum of hassles, which is in part, due to you and your team's good efforts.”
Brett Greensill, Principal
L.J. HOOKER NEW FARM
More testimonials
Our Team
Manager Profiles
Matthew Malcolm – Director, Programmer
Matthew is Rampant’s senior technician and internal programmer. His role involves analysing and solving the more complex IT concerns and issues including network design and network / server installation and diagnosis. He has an intellectual mind for solving computer hardware and software problems of today. Matthew has over 20 years experience in many facets of the Technology world. As part founder of Rampant Technology, Matthew has been with Rampant from 1996.
Guy Miller – Director, Sales
Guy is Rampant’s Managing Director and Sales Manager. He has had an extensive background history in electronics, radio communications and overall developments in computer history. Guy provides simplified verbal and written IT solutions to meet all client’s objectives, from simple PC updates to complete network upgrades. Guy has over 30 years experience in many facets of the Technology world. As part founder of Rampant Technology, Guy has been with Rampant from 1996.
Shane Wild – Director, Operations / Support
Shane is Rampant’s Operations / Support Manager. He has 15 years experience in the IT industry with many more in the technincal / administrative industry. Shane has had previous experience running his own IT company before on selling it to Samsung. Shane manages the monitoring of client networks to ensure systems are regularly serviced and maintained and schedules the Help Desk and onsite technical staff. He has been with Rampant for more than 5 years.
Damien Irvine – Director, Systems Development
Damien is Rampant’s Systems Development Manager. He has developed extensive experience in many fields including Help Desk, Installations, Servicing, Sales, Product Research and Systems Development. Damien is also Rampant’s Workshop Manager, keeping up to date with current Hardware, Software and IT technology products available in the market. Recently assuming the role of Internal Development Manager, Damien is streamlining and automating the business where possible. Damien has over 10 years experience in many facets of the Technology world and has been with Rampant for more than 10 years.
The Rampant Technology Staff
The Rampant support team comprises of Dave Kissane, Michael Karabache, George Karabache, Kapil Malik and David Harman. These lads are a collection of friendly, outgoing personnel who have a keen interest in technology. Each having their own superior level of knowledge in their particular service field, whether it be help desk, repairs, installations, new technology, software, internet or network design.
All technicians have a compulsory obligation to sit and pass Microsoft exams in order to receive certification. Rampant absorbs all costs for study and exam fees as encouragement for their staff to maintain their up-to-date knowledge of an ever changing technical world.
Technicians are also privileged with using a fleet of company vehicles to assist in providing reliable, prompt service to our client base.
Our Support Service Staff experience includes the following: -
- Microsoft Certified Professional – Compulsory qualification for employment.
- University education in Information Technology
- Help Desk & network support
- ADSL/Cable internet support
